Free Shipping over $99*
WONDERPETS offer Free Shipping to NSW, VIC, QLD, ACT and SA for orders over $99. This applies to Parcel Post only not Express Post deliveries through Australia Post.
WONDERPETS reserves the right to cancel or amend this offer at any time.
For orders under $99 and for all deliveries to NT, WA and TAS, shipping is based on the weight of your order. You'll be able to see this on the checkout page before you proceed to payment.
Delayed Processing Times
Like many businesses we are currently experience a shortage of staff. This means that orders may not be processed within our usual 24 hours - but we are doing our absolute best to get your orders out asap. We appreciate your patience during this time.
How long does shipping take?
Orders are usually processed within 24 business hours (Monday to Friday). If your order comes in before 10pm we will do our absolute best to have it processed and sent out the next business day.
Standard delivery times for Capital Cities is 2-5 Business days and Other Areas is 3-6 Business Days.
Express Shipping delivery times for Capital Cities is 1-2 Business days and Other Areas is 1-3 Business Days.
Keep in mind that Australia Post are pretty busy at the moment so shipping is taking a little longer than usual. Thank you for your patience!
Do you deliver outside of Australia?
We do not currently ship outside of Australia but we are working on plans to be able to deliver to Hong Kong and China soon!
If you have any questions about your order or delivery details please contact us at firstname.lastname@example.org
Our customers safety is our absolute priority which is why the warehouse where our WONDERPETS stock is stored in and distributed from adheres to the relevant State Government’s COVID Safe Plan for Wholesale Trade and Warehousing including regular cleaning, temperature checks and mask wearing.